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Shipping and Tracking

Shipment e-mail

When your purchase is shipped, KpopOcean will send to you the shipment email which will include your name, your shipping address, the order number, the tracking number and the total price

Tracking after Shipping

You may check all your order’s shipping information in your "Order History" of the "My Account" section. The tracking number is sent by email after shipping.

Customs Charges

If you are ordering goods for delivery to a country in which tariff is imposed, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that KpopOcean has no control over additional charges in relation to customs clearance.

KpopOcean recommend that you check with your local customs officials or post office for more information regarding importation taxes / duties that may be applicable to your on-line order. You will be the importer of record and responsible for any import VAT and duty that may be borne. In addition, any charges for import clearance will be borne by you, the customer.